SMS CONSENT & MESSAGING DISCLOSURE

The Palouse Pizzeria, LLC

Customers placing an order by telephone may choose to receive text messages from The Palouse Pizzeria related to their active order.

VERBAL SMS CONSENT SCRIPT

After a customer provides or confirms a mobile phone number, The Palouse Pizzeria's AI-assisted phone system or a staff member will ask:

“Would you like to receive text messages from The Palouse Pizzeria about this order, including order confirmations, secure delivery-location or map-pin links, tracking links, payment links when applicable, and pickup or delivery updates? Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent is not required to place an order. By saying yes, you agree to The Palouse Pizzeria SMS Terms and Terms & Conditions and acknowledge our Privacy Policy, available on our website.”

SMS Terms:  https://www.thepalousepizzeria.com/SMS-Terms

Terms & Conditions:  https://www.thepalousepizzeria.com/terms-conditions

Privacy Policy:  https://www.thepalousepizzeria.com/privacy-policy


HOW CONSENT IS PROVIDED

The customer must clearly agree to receive text messages before SMS messaging is enabled.

If the customer declines, says no, or does not clearly provide consent, SMS messaging will not be enabled for that order.

Customers may still place and complete an order without consenting to text messages.

The Palouse Pizzeria does not use this transactional SMS consent as permission to send unrelated marketing messages.

TYPES OF MESSAGES

Customers who consent may receive messages including:

• Order confirmations
• Secure delivery-location confirmation links
• Map-pin confirmation links
• Order tracking links
• Pickup notifications
• Delivery updates
• Estimated preparation or delivery updates
• Payment links when applicable
• Customer-service messages related to an active order

MESSAGE FREQUENCY

Message frequency varies depending on the customer's order activity.

MESSAGE AND DATA RATES

Message and data rates may apply.

OPT OUT

Reply STOP at any time to opt out of automated SMS messages.

HELP

Reply HELP for assistance or call The Palouse Pizzeria at 509-284-8585.

PRIVACY

Mobile phone numbers, SMS consent information, and mobile opt-in information are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

For more information, please review:

Privacy Policy
https://www.thepalousepizzeria.com/privacy-policy

Terms & Conditions
https://www.thepalousepizzeria.com/terms-conditions

The Palouse Pizzeria, LLC
205 Crosby St.
Tekoa, WA 99033

Phone: 509-284-8585
Email: orders@thepalousepizzeria.com